Location: Bonnyville, Alberta

Type: Full-Time, On-Site (Accommodation Provided)

Vacation: 2 Weeks Annually

About the Role

We are seeking a dedicated and reliable Hotel Manager / Front Desk Associate to oversee the daily operations of a 32-room, independently owned hotel located in the heart of downtown Bonnyville. This is a hands-on management role that includes guest services, administration, and housekeeping duties. Accommodation is provided on-site as part of the compensation package.

The ideal candidate will be professional, organized, and willing to be available for work 5-7 days a week, ensuring smooth hotel operations and a welcoming experience for all guests.

Key Responsibilities

Guest Services & Front Desk
Greet and check-in/check-out guests efficiently and professionally.
Handle phone/email inquiries, reservations, and guest requests.
Resolve guest concerns promptly and effectively to maintain high satisfaction.
Housekeeping Duties:
Clean guest rooms, hallways, and storage areas as allocated, following cleanliness standards and checklists.
Replenish guest supplies and advertising materials according to room type standards.
Restock housekeeping carts and storage areas daily to maintain inventory levels.
Report and log all lost and found items.
Safeguard keys and guest rooms at all times.
Perform deep cleaning duties as required.
Hotel Operations & Management
Oversee day-to-day hotel operations, ensuring cleanliness and order.
Supervise housekeeping standards and perform light housekeeping duties as required.
Monitor room availability, occupancy, and rates.
Ensure compliance with safety and security standards.
Administration
Manage cash, credit card transactions, and daily reports.
Keep records of reservations, occupancy, and expenses.
Order and maintain inventory of supplies.
Facilities Oversight
Coordinate basic maintenance and repairs, liaising with contractors as needed.
Ensure the property is kept in good condition for guests.

Requirements

Previous hotel, motel, or hospitality experience preferred (front desk or management).
Strong customer service and communication skills.
Ability to handle multiple responsibilities and work independently.
Willingness to perform light housekeeping tasks when necessary.
Must be reliable, professional, and available to work 5 days a week.

Compensation & Benefits

Competitive salary (to be discussed based on experience).
On-site accommodation provided.
2 weeks vacation.

Bonnyville Hotel

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