Community & Cultural Liaison

Eastern Alberta Regional Victim Serving

Society St. Paul, AB – Requires Travel

$64,800–$77,400 a year

Permanent, Full-time with Benefits

About Us

The Eastern Alberta Regional Victim Serving Society (RVSS) provides a broad

range of services under the Victims of Crime and Public Safety Act and Regulation,

and in partnership with the Government of Alberta (GoA), the Alberta RCMP,

specialized and community-based victim serving organizations, municipalities, and

other local agencies.

The RVSS assist victims of crime throughout the criminal justice process by providing

the core services of information, support, and referrals. The RVSS also support

communities by providing resources and support to people undergoing loss and tragic

circumstances. Service delivery is responsive to the needs, concerns, and priorities of

clients of the program.

Roles and Responsibilities:

Reporting to the Director of Regional Operations (DRO), the CCL (Community &

Cultural Liaison) is responsible for ensuring services are provided in a victim-centric,

culturally safe, respectful, and/or inclusive manner. This position is part of a team of

Centralized Professional Support Staff (CPSS) that perform the core administrative

functions of the organization located in St. Paul, Alberta.

Duties of this position include:

Develop Community & Cultural Liaison practices and policies for the RVSS:

• Perform research and data analysis to understand the demographics and cultural needs, preferences, and concerns of victims across the Service Delivery Region.

• Learn and apply best practices and innovative approaches to address social and community issues.

• Develop policies, guidelines, and resources for culturally safe service provision and communication with victims.

• Ensure all service delivery locations comply with cultural safety principles and practices.

• Identify and monitor safe meeting spaces outside of the RCMP detachments.

• Manage the procurement and distribution of cultural artifacts and resources, as appropriate.

Relationship building with community support agencies and cultural partners:

• Coordinate community outreach activities to initiate and foster relationships with partner agencies.

• Act as the primary contact for relationship building with marginalized, minority groups and diversity partners.

• Act as the primary contact for Government of Alberta Indigenous Programs (e.g.,MMIWG initiatives and FILU) (in conjunction with the CEO).

• Collaborate and develop positive partnerships with:

Government of Alberta Victim Services and other Ministries/Branches(e.g., Children’s Services)
Police agencies
Courts
Municipal and Indigenous Victim Services Units
Specialized victim serving organizations (e.g., Sexual Assault Centres, Child Advocacy Centres, etc.)
Other community agencies and organizations that support victims of crime (e.g., women’s shelters, cultural groups)
Communities and Municipalities
Victims

• Attend and participate in community events; advocate, educate and bring awareness to the impacts of victimization and the needs and issues of victims.

Ensure meaningful services and referrals for victims:

• Lead the development and maintenance of a list of appropriate and relevant victim supporting agencies in the Service Delivery Region.

• Facilitate the development of partnership agreements with other specialized and/or community-based victim serving organizations to ensure efficacy of service delivery (e.g., minimize crossover and duplication of efforts), in conjunction with the CEO.

• Assist with referrals to diversity partners (e.g., cultural agencies, language supports, etc.) to support daily operations and/or crisis situations.

• Facilitate the development of mechanisms for communication, services and supports to meet the diverse needs of victims (e.g., language translation, accessibility accommodations, etc.).

• May provide direct services and supports to victims, as required.

Facilitate staff training and development:

• Assist with staff onboarding and training, as required.

• Develop and deliver training programs centered on cultural safety, equity, diversity, inclusion, and accessibility.

• Arrange informational presentations and/or learning opportunities with partner organizations.

• Build and maintain a library of resources pertaining to cultural safety, diversity, equity, inclusion and belonging.

• Support staff in planning, coordinating, and evaluating special programs/events, including peer training and wellness/engagement initiatives.

Other:

Pursue continual learning by participating in educational opportunities such as in-services and training programs (internal and external).
Maintain functional knowledge of provincial legislation and processes.
Keep current and engage in continual learning and developmental opportunities on victim services best practices including front-line service delivery.
Be helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment.

Qualifications:

Education and Experience:

• 4 years of post-secondary education in Social Sciences, Political Science, GenderStudies, Indigenous Studies, Cultural Studies, Education, OrganizationalDevelopment, Leadership, or a related field from a recognized post-secondary institution (degree preferred).

• Minimum of 3 years experience in the community/partnership development field, including doing needs assessments, community engagement, strategy development, implementation, continuous improvement, and working with abroad range of stakeholders, preferably related to equity, diversity, inclusion, and vulnerable populations.

Note: Equivalencies of a combination of education and directly related experience may be considered to meet the minimum requirements.

Other Requirements:

• Valid Class 5 Driver’s License.

• Enhanced criminal record check for vulnerable sector is required (current and clear, completed within 90 days of hire date).

• RCMP security clearance (reliability check) may be required.

• Valid class 5 driver’s license (or provincial equivalent).

• 5 Year driver’s abstract upon hire.

Online Victim Services Training, including Cultural Safety will be provided upon commencement.

Eastern Alberta Regional Victim Serving Society

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Community & Cultural Liaison