Insurance Broker
Position Type: Full-Time (Monday – Friday, 8:30 AM – 5:00 PM)
Location: St. Paul, AB
About the Role
V.B. Insurance Brokers is seeking a self-motivated, driven, and compassionate Insurance Broker to join their growing team. If you are passionate about providing exceptional client service and looking for a meaningful opportunity for career advancement, they want to hear from you.
In this role, you will serve as a trusted advisor to our clients, managing their insurance needs, analyzing risk exposures, and matching them with the right coverage from top insurance providers.
Key Responsibilities
- Serve as the primary point of contact for clients, delivering timely, professional service while building and maintaining long-term business relationships.
- Evaluate clients’ current coverages and exposure to analyze risk and recommend optimal policy solutions.
- Manage end-to-end client file documentation, including policy reviews, quotes, endorsements, and cancellations in accordance with established company workflows.
- Act as an effective liaison between clients and insurance carriers to negotiate and resolve policy matters.
- Maintain up-to-date, extensive knowledge of various insurance products and services across multiple carrier lines.
- Perform additional operational duties as assigned by management.
Qualifications & Requirements
- Level 1 or Level 2 Alberta General Insurance license preferred.
- Minimum of 2 years of insurance experience. Prior experience with sales and the Applied EPIC Broker Management System is considered a strong asset.
- Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office technology/telephone systems.
- Exceptional verbal and written communication skills with a strong customer-service mindset.
- Friendly, empathetic attitude with the proven ability to stay calm, composed, and efficient under pressure or during peak volumes.
- Excellent organizational, multi-tasking, and time-management abilities.
- Successful candidate must pass a standard Criminal Record Check.
Compensation & Perks
- Health Benefits
- Flex Day Program
- Birthday Off
- RRSP Matching Program
- Immediate full-time opportunity with a stable weekday schedule
Recruitment Supported by Lakeland HR Solutions.