Position Title: Membership & Marketing Coordinator
Reports To: Executive Director
Employment Type: Full-time (30-35 hours/week)
Wage: $25-27/hour, dependent on experience and education
Position Overview:
The Bonnyville and District Chamber of Commerce is seeking an enthusiastic and driven Membership & Marketing Coordinator. This role supports the day-to-day operations of the Chamber while focusing on strengthening member engagement, delivering marketing and communication initiatives, supporting Chamber events, and promoting/ managing the Chamber Perks App. The ideal candidate is organized, community-minded, and confident communicating with members, partners, and the public.
Key Responsibilities
Front Office & Administration
- Welcome and assist visitors; respond to phone and email inquiries and follow up professionally
- Complete clerical tasks (mail, filing, scanning, office organization/tidying)
- Coordinate office supplies and assist with basic facility tasks/repairs as directed
- Process payments for memberships and event registrations (cash/cheque/debit/credit) and forward details as required
Membership Management
- Serve as the main point of contact for membership inquiries and membership sales
- Support new member onboarding and maintain member profiles in the membership system
- Manage renewal tracking and follow-up, including calls and recognition processes
- Conduct annual member profile check-in calls to keep information up to date and understand member needs
Chamber Plan App Support
- Promote, sell, and support the Chamber Plan App
- Help members adopt and use the app effectively
- Track app sales/usage and provide updates/analytics to the Executive Director
Events & Programs
- Assist with planning and delivery of Chamber events, including registrations, ticketing, payments, and participant engagement
- Support event logistics and on-site needs as required
- Availability for some evenings/weekends is required based on event schedules
Communications
- Support communication between members, partners, and the Chamber via phone, email, and social channels
- Oversee weekly newsletter production (organize submissions, confirm accuracy, maintain distribution list, ensure strong presentation/visual appeal)
- Support invoicing for membership and event fees as required
Board & Project Support
- Attend monthly board meetings
- Support meeting logistics (agendas/invitations, materials, equipment setup)
- Record minutes and assist with meeting documentation
- Contribute to special projects and provide progress updates to the Executive Director
Social Media, Website & Reporting
- Maintain engaging social media and website content and respond to online inquiries
- Track website/social performance and provide reports and recommendations
- Collect and report on key metrics related to membership, events, volunteers, and marketing effectiveness
Qualifications:
- 2 years of related experience is preferred. Post-secondary education in Marketing, Communications, Business Administration, or a related field is an asset.
- Demonstrated experience in community engagement, marketing, or business development.
- Strong business acumen and ability to build and maintain professional relationships.
- Proficiency with social media platforms, digital marketing tools, and ability to learn new software.
- Excellent written and verbal communication skills. Comfortable with direct sales.
- Ability to work both independently and as part of a team.
What do we offer?
- A supportive and collaborative team environment
- Flexible work hours (where applicable)
- A chance to make a meaningful impact in the local community
- Participation in Chamber events and networking opportunities
- A dynamic workplace where your ideas are valued
- 2 weeks paid vacation
- Benefits after 3 months, with 50% paid by us.
- Bonus potential for additional revenue generating opportunities and new memberships.
Why Join Us?
The Bonnyville and District Chamber of Commerce is dedicated to supporting local businesses and fostering a vibrant business community. Join our team to make a meaningful impact in Bonnyville and gain valuable experience in a dynamic, supportive environment.
