About the Role
Boathouse Bowling is looking for a friendly, reliable Bowling Attendant to join our team. If you love hospitality and creating a great atmosphere for guests, we want to hear from you. No prior bowling experience is required—full training will be provided, as long as you bring a great attitude and a genuine interest in learning the game.
Key Responsibilities
- Deliver Exceptional Service: Greet guests warmly, manage lane check-ins, and create a welcoming, fun experience on the lanes.
- Operate Bowling Software: Navigate point-of-sale, lane reservation, and automated scoring systems to assist players and keep games running smoothly.
- Food & Beverage Support: Take and serve food and drink orders accurately while following safe food handling and responsible alcohol service standards.
- Troubleshoot & Maintain: Keep lanes, rental shoes, and seating areas clean, and help resolve minor lane or scoring hiccups as they come up.
- Team Collaboration: Work closely with fellow attendants and kitchen/bar staff during busy shifts, leagues, and special events.
What We’re Looking For
- Customer Service Superstar: Strong interpersonal skills and a commitment to making every guest feel valued is an absolute must.
- Great Attitude: Attentive, friendly, and naturally positive, with a team-player mindset.
- Quick Problem Solver: Able to stay calm, think on your feet, and resolve guest or lane issues smoothly.
- Tech Comfortable: Confident learning and navigating computer software and scoring interfaces.
- Eager to Learn: Interested in learning about the sport of bowling and how our centre operates.
Qualifications & Assets
- ProServe Certification: Preferred (or willingness to obtain).
- Food Handling: Experience or certification in safe food handling is considered a strong asset.
- Availability: Flexibility to work evenings and weekends
